Vol. 2 No. 6 (2022): Vol. 2 No. 6 (2022): December | International Journal of Business, Technology and Organizational Behavior (IJBTOB)

Articles

• The Influence of Service Quality and Customer Satisfaction on Customer Loyalty at the Brastagi Gatot Subroto Supermarket Medan

  Hetti Elviani ⁽¹⁾, Julianto Hutasuhut ⁽²⁾

  (1) Faculty of Economy, Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (2) Universitas Muslim Nusantara Al Washliyah, Indonesia

  528-541

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  DOI : 10.52218/ijbtob.v2i6.218

  Abstract View : 483

  pdf downloads: 419
• The Role of Employee Performance at Distribution Center PT. Indomarco Prismatama Medan Branch Based on Discipline and Work Environment

  Muhammad Tirto Sosroaji ⁽¹⁾, Abd. Rasyid Syamsuri ⁽²⁾, Julianto Hutasuhut ⁽³⁾

  (1) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (2) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (3) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia

  542-554

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  DOI : 10.52218/ijbtob.v2i6.220

  Abstract View : 445

  pdf downloads: 307
• Customer Loyalty Analysis of Hisana Fried Chicken, Medan Johor, Medan City Based on Price and Service Quality

  Rinaldi Batubara ⁽¹⁾, Hardi Mulyono ⁽²⁾, Abd. Rasyid Syamsuri ⁽³⁾, Lukman Nasution ⁽⁴⁾

  (1) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (2) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (3) Universitas Muslim Nusantara Al Washliyah, Indonesia ,

  (4) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia

  555-565

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  DOI : 10.52218/ijbtob.v2i6.221

  Abstract View : 681

  pdf downloads: 400
• The Influence of Augmented Reality on Purchase Intention through Spatial Presence and Perceived Personalization

  Temi Hudoyo ⁽¹⁾, Alfatih S. Manggabarani ⁽²⁾, Yudi Nur Supriadi ⁽³⁾

  (1) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia ,

  (2) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia ,

  (3) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia

  566-579

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  DOI : 10.52218/ijbtob.v2i6.225

  Abstract View : 875

  pdf downloads: 815
• The Effect of Inflation and Economic Growth on Unemployment Rate in Asean Countries

  Nindi Septrila ⁽¹⁾, Erni Panca Kurniasih ⁽²⁾

  (1) Universitas Tanjungpura, Indonesia ,

  (2) Universitas Tanjungpura, Indonesia

  580-594

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  DOI : 10.52218/ijbtob.v2i6.226

  Abstract View : 1570

  pdf downloads: 1383
• The Effect of Compensation, Performance Assessment, and Career Development on Employee's Turnover Intention

  Burhanudin Burhanudin ⁽¹⁾, Surya Wijanarko ⁽²⁾

  (1) Faculty of Economic and Business, Universitas Janabadra, Yogyakarta, Indonesia, Indonesia ,

  (2) Faculty of Economic and Business, Universitas Janabadra, Yogyakarta, Indonesia, Indonesia

  595-608

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  DOI : 10.52218/ijbtob.v2i6.229

  Abstract View : 565

  pdf downloads: 573
• Employee Performance of National Population and Family Planning Board North Sumatera, Based on: Internal Work Environment, Training and Corrective Discipline

  Suci Hairunisa Batubara ⁽¹⁾, Abd. Rasyid Syamsuri ⁽²⁾, Muhammad Hilman Fikri ⁽³⁾, Julianto Hutasuhut ⁽⁴⁾

  (1) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (2) Universitas Muslim Nusantara Al Washliyah, Indonesia ,

  (3) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (4) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia

  609-621

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  DOI : 10.52218/ijbtob.v2i6.230

  Abstract View : 512

  pdf downloads: 283
• The Impact of Songket Product Purchase Based on Hedonic Shopping Value and Shopping Lifestyle on MSME Songket Deli, Bandar Khalipah, Deli Serdang, North Sumatra

  Dita Amalia Pulungan ⁽¹⁾, Abd. Rasyid Syamsuri ⁽²⁾

  (1) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (2) Universitas Muslim Nusantara Al Washliyah, Indonesia

  622-633

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  DOI : 10.52218/ijbtob.v2i6.231

  Abstract View : 442

  pdf downloads: 276
• Sasirangan Fabric Purchase Decision Based on Product Quality, Price and Service Quality at Hafizah Sasirangan SMEs Serdang Bedagai, North Sumatra

  Hartika Hartika ⁽¹⁾, Abd. Rasyid Syamsuri ⁽²⁾

  (1) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (2) Universitas Muslim Nusantara Al Washliyah, Indonesia

  634-645

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  DOI : 10.52218/ijbtob.v2i6.232

  Abstract View : 399

  pdf downloads: 276
• The Influence of the Wage System, Work Environment and Welfare Benefits on Employee Work Productivity of PT. Samawood Utama Work Industries Tanjung Morawa, Deli Serdang, North Sumatra

  Zita Nurfitri Pajrin ⁽¹⁾, Abd. Rasyid Syamsuri ⁽²⁾, Lukman Nasution ⁽³⁾, Reza Nurul Ichsan ⁽⁴⁾

  (1) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (2) Universitas Muslim Nusantara Al Washliyah, Indonesia ,

  (3) Universitas Muslim Nusantara Al-Washliyah, Medan, Indonesia, Indonesia ,

  (4) Universitas Pembinaan Masyarakat Indonesia, Indonesia

  646-656

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  DOI : 10.52218/ijbtob.v2i6.235

  Abstract View : 2257

  pdf downloads: 1511
• Liquidity management and profitability. A case of listed banks in Ghana

  Charles Ofori ⁽¹⁾, Takyi Kwabena Nsiah ⁽²⁾, Mmieh Kwakye Raphael ⁽³⁾, Isaac Awusi Jnr ⁽⁴⁾, Justice Agbattey ⁽⁵⁾

  (1) Zhejiang Gongshang University, China ,

  (2) Zhejiang Gongshang University School of Finance, China, China ,

  (3) Zhejiang Gongshang University School of Business Administration, China, China ,

  (4) Property Appraisal & Investment Consult, Ghana, Ghana ,

  (5) Tenth Generation Technology Systems, Ghana, Ghana

  657-671

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  DOI : 10.52218/ijbtob.v2i6.239

  Abstract View : 572

  pdf downloads: 373
• Comparison Analisys of Financial Performance of Village Owned Business Entity (BUMDes) “Bina Mandiri” Jada Bahrin Village and Village Owned Business Entity (BUMDes) “Pagarwan” Pagarawan Village 2019-2021 Period

  Wahyuni Wahyuni ⁽¹⁾, Ari Agung Nugroho ⁽²⁾, Hamsani Hamsani ⁽³⁾

  (1) Universitas Bangka Belitung, Indonesia ,

  (2) Universitas Bangka Belitung, Indonesia ,

  (3) Universitas Bangka Belitung, Indonesia

  672-687

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  DOI : 10.52218/ijbtob.v2i6.240

  Abstract View : 459

  pdf downloads: 271
• Pursuit of Well-being: Testing the Role of Empowerment, Transformational leadership, Work Engagement and Work Environment

  Abdul Latif ⁽¹⁾

  (1) Institut Teknologi dan Bisnis Nasional, Indonesia

  688-699

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  DOI : 10.52218/ijbtob.v2i6.242

  Abstract View : 588

  pdf downloads: 347
• Analysis of the Role of the Jada Bahrin Village Government in the Direct Cash Assistance (BLT) Program During the Covid-19 Pandemic

  Karina Novalia ⁽¹⁾, Ilham Putra Fenza ⁽²⁾, Megia Wulandari ⁽³⁾, Nizwan Zukhri ⁽⁴⁾

  (1) Universitas Bangka Belitung, Indonesia ,

  (2) Universitas Bangka Belitung, Indonesia ,

  (3) Universitas Bangka Belitung, Indonesia ,

  (4) Universitas Bangka Belitung, Indonesia

  700-708

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  DOI : 10.52218/ijbtob.v2i6.244

  Abstract View : 444

  pdf downloads: 253
• Determinan Performance of People's Credit Bank (BPR) on the Provision of MSME Loans in Bogor District

  Agus Kusmana ⁽¹⁾, Ardhiani Fadila ⁽²⁾, Anggi Angga Resti ⁽³⁾

  (1) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia ,

  (2) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia ,

  (3) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia

  709-718

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  DOI : 10.52218/ijbtob.v2i6.246

  Abstract View : 316

  pdf downloads: 221
• The Effect of Brand Experience, Brand Satisfaction, Brand Trust and Brand Loyalty Users of Janji Jiwa Coffee Application (Jiwa+)

  Raprini Meidina ⁽¹⁾, Rusdi Musa Ishak ⁽²⁾, Miguna Astuti ⁽³⁾

  (1) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia ,

  (2) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia ,

  (3) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia

  719-731

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  DOI : 10.52218/ijbtob.v2i6.247

  Abstract View : 761

  pdf downloads: 773
• Digital Marketing Development Strategy of Sharia Cooperative

  Tati Handayani ⁽¹⁾, Sufyati HS ⁽²⁾, Prima Dwi Priyatno ⁽³⁾

  (1) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia ,

  (2) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia ,

  (3) Universitas Pembangunan Nasional Veteran Jakarta, Indonesia, Indonesia

  732-746

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  DOI : 10.52218/ijbtob.v2i6.248

  Abstract View : 576

  pdf downloads: 454
• Role of Business Technologies in the Outperformance of Firms

  Mahesh Chandra Joshi ⁽¹⁾, Gaurav Gupta ⁽²⁾, Deepak Bansal ⁽³⁾

  (1) Associate Professor, Directorate of Online Education, Manipal University, Jaipur, India, India ,

  (2) Assistant Professor, Amity University, Greater Noida, Uttar Pradesh, India, India ,

  (3) Associate Professor and Head of MBA Department, IILM, Greater Noida, India, India

  747-753

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  DOI : 10.52218/ijbtob.v2i6.249

  Abstract View : 280

  pdf downloads: 391
• Examining E-Learning Adoption Through the Lens of the Information Systems Success Model: An Empirical Study on Higher Education Institutions in Indonesia

  Fitri Rostina Zaini Bustamam ⁽¹⁾, H Hartini ⁽²⁾

  (1) Universitas Prima Indonesia, Medan, Indonesia, Indonesia ,

  (2) School of International Studies, Universiti Utara Malaysia, Sintok, Malaysia, Malaysia

  754-761

  • pdf

  DOI : 10.52218/ijbtob.v2i6.252

  Abstract View : 237

  pdf downloads: 215
• Implementation of Mediation as an Unique Step in Resolving Banking Business Disputes Sharia in Religious Courts

  Zainal Abidin Pakpahan ⁽¹⁾

  (1) Postgraduate Programs Universitas Labuhanbatu, Rantauprapat, Indonesia, Indonesia

  762-770

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  DOI : 10.52218/ijbtob.v2i6.254

  Abstract View : 205

  pdf downloads: 246