SANTILLAN, C. J. P. .; MENDOZA, X. L. D.; TADEO, J. B. Microanalysis of E-Money Transfer Services through E-Servqual Approach: A Basis for Enhanced Customer Satisfaction Strategy. International Journal of Business, Technology and Organizational Behavior (IJBTOB), [S. l.], v. 3, n. 2, p. 119–136, 2023. DOI: 10.52218/ijbtob.v3i2.268. Disponível em: https://ijbtob.org/index.php/ijbtob/article/view/268. Acesso em: 17 apr. 2024.