ELVIANI, H.; HUTASUHUT, J. The Influence of Service Quality and Customer Satisfaction on Customer Loyalty at the Brastagi Gatot Subroto Supermarket Medan. International Journal of Business, Technology and Organizational Behavior (IJBTOB), [S. l.], v. 2, n. 6, p. 528–541, 2022. DOI: 10.52218/ijbtob.v2i6.218. Disponível em: https://ijbtob.org/index.php/ijbtob/article/view/218. Acesso em: 19 apr. 2024.